Welcome to the Website https://crayvalley.com/ (hereinafter the “Website”)
The Personal Data and Cookies Charter (hereinafter “Charter”) aims to inform you about your rights that you can exercise regarding the processing of your data and describes the measures that we take to protect these data.
TotalEnergies SE is the « data controller » with responsibility for personal data processing on the Website https://crayvalley.com/. These processing operations are carried out in accordance with the applicable law.
- Purpose of processing, legal basis, the period of storage and types of data collected
When visiting the Website, you may need to provide us with personal data.
| Purpose |
Categories of personal data |
Legal basis |
Retention period |
| Contact Us |
Identification data (First name, Last name, Email address, Phone number, Country) |
Processing is based on our legitimate business interests in responding to inquiries. |
Data is retained only for as long as necessary to fulfill the request. |
| Ask the Experts |
Identification data (First name, Last name, Email address, Country) |
Processing is based on our legitimate business interests in providing expert responses. |
Data is retained only for as long as necessary to fulfill the request. |
| Brochure Requests |
Identification data (First name, Last name, Email address, Country) |
Processing is based on our legitimate business interests in providing requested materials. |
Data is retained only for as long as necessary to fulfill the request. |
| Request a Sample |
Identification data (First name, Last name, Email address, Phone number, Country) |
Processing is based on our legitimate business interests in fulfilling sample requests. |
Data is retained only for as long as necessary to fulfill the request. |
- Recipients of the data
In order to process your personal data according to the Charter, your personal data may be communicated to one or more of the data controller's departments or to TotalEnergies company subsidiaries and one or more partners, independent distributors or subcontractors: Operational services providers, TotalEnergies Internal Services
If you leave a comment intended to be posted online, we may be required to publish some of your personal data on the Website www.crayvalley.com. Given the characteristics of the internet, namely the unrestricted capture of published data and the fact that it is difficult, or even impossible, to control how third parties can use these data, we recommend you not mention your personal data and we inform you that you can object to this publication by contacting us at the address mentioned below.
- Data security and confidentiality
The data controller takes appropriate steps to preserve the security and confidentiality of your personal data, including to prevent them from being distorted, damaged or disclosed to unauthorized third parties.
- Cookies management
A cookie is a file that allows a website to record information relating to your computer’s navigation on it in order to make your visits to this website smoother.
Cookies are text files that are stored on your computer's browser. They allow access to various information about you. Some of them belong to the publisher of the Website (First party) and some to third parties.
The table below details each cookie used on the Website.
We enable cookies once you have given your consent, except for technical cookies that are necessary to provide the service you request on the Website.
| Cookie category |
Cookie name(s) |
Purpose |
Provider |
Retention period |
| Essential / Functional |
Session and site functionality cookies |
Required for core website functionality, security, and performance. |
Cray Valley (First-party) |
Session or short duration |
| Analytics / Performance |
Google Analytics cookies (via Google Tag Manager) |
Used to understand how visitors interact with the website and to improve site performance. |
Google
|
Up to 13 months |
| Tag Management |
Tag management and measurement cookies |
Used to manage and deploy analytics and tracking technologies. |
Google Tag Manager
|
Session or short duration |
| Security |
Security and verification cookies |
Used to protect the website, prevent fraud, and ensure secure interactions. |
Google
|
Session-based |
How to withdraw your consent?
On your first connection to the Website, you will be asked to give your consent to the use of non-essentials cookies and/or to make setting. If you subsequently wish to change your choices, you can manage your cookies by going to the section at the bottom of the page of our Website or application or via a reminder button called “cookies”.
To delete cookies already stored, please refer to the procedure provided by your operating system (Windows, OS X, etc.).
- Website Host
Kinsta Inc. headquartered in the United States
8605 Santa Monica Blvd #92581, West Hollywood, CA 90069, USA
Telephone: +1 888-610-2915
- Your rights / Contact
In accordance with the current regulations, you have the right to access and correct your data and to give post-mortem instructions. Regarding processing based on our legitimate interest, you have also the right to delete your data, to object to processing and you can request a restriction of processing.
To exercise your rights and question us about your personal data processing, you can contact TotalEnergies Cray Valley by post mail in the address Boulevard Anspach 1, box 2 1000 – Brussels or by email flora.konstantopoulou@totalenergies.com.
If you feel, after contacting us, that your rights have not been respected, you can lodge a complaint with the competent supervisory authority.
