Welcome to the Website https://crayvalley.com/ (hereinafter the “Website”)

The Personal Data and Cookies Charter (hereinafter “Charter”) aims to inform you about your rights that you can exercise regarding the processing of your data and describes the measures that we take to protect these data.

TotalEnergies SE is the « data controller » with responsibility for personal data processing on the Website. These processing operations are carried out in accordance with the applicable law.

1. Purpose of processing, legal basis, the period of storage and types of data collected

When visiting the Website, you may need to provide us with certain personal data such as your first name, last name and email address in order to respond to your requests for a brochure about our products, for samples, for information about our products, for information to our chemical experts on a project or concerning our Website.

The processing of your personal data is based on your consent via the contact forms through which you contact us to our Website. This information is necessary to process your request, failing which it cannot be processed. You can withdraw your consent at any time without jeopardizing the treatment (s) carried out previously, by writing to the following email address:

cray-valley@totalenergies.com

In our contact forms, the mandatory fields are marked with an asterisk. If you do not provide answers to the mandatory questions, we will not be able to provide you with the information requested.

Your personal data will not be processed subsequently in a way that is incompatible with the purposes described below or below the collection forms.

Your data is kept for the time necessary for the purpose of each processing as indicated below:

2. Recipients of the data

In order to process your personal data according to the Charter, your personal data may be communicated to one or more of the data controller's departments or to TotalEnergies company subsidiaries, independent distributors or subcontractors such as for example

3. Data transfers

Any transfer of data to a country outside the European Economic Area (EEA) shall be carried out in accordance with the applicable regulations and in such a way as to ensure adequate protection .

For the purposes of the services provided on this Website, your data, such as your first name, last name and e-mail address may be transferred outside the EEA to :

1. TotalEnergies affiliates for whom the company TotalEnergies has adopted “Binding Corporates Rules” (BCR) governing intra-group transfer of personal data originating in the EEA in accordance with Article 47 of the General Data Protection Regulation (GDPR). You will find more information regarding our BCR by clicking here.
2. Subcontractors for which there is an adequacy decision by the European Commission or transfers are carried out in accordance with Article 46 of the GDPR in particular under the framework of standard contractual clauses. For information on other measures in place to provide adequate protection, please write to the contact address listed below.

4. Data security and confidentiality

The data controller takes appropriate steps to preserve the security and confidentiality of your personal data, including to prevent them from being distorted, damaged or disclosed to unauthorized third parties.

5. Cookies Management

A cookie is a file that allows a website to record information relating to your computer’s navigation on it in order to make your visits to the Website smoother.

Cookies are text files that are stored on your computer's browser. They allow access to various information about you. Some of them belong to the publisher of the Website and some to third parties.

The table below details each cookie used on the Website.

We enable cookies once you have given your consent, except for technical cookies that are necessary to provide the service you request on the Website.

How to withdraw your consent?

On your first connection to the Website, you will be asked to give your consent to the use of non-essentials cookies and/or to make setting. If you subsequently wish to change your choices, you can manage your cookies by going to the section at the bottom of the page of our site or application or via a reminder button called “cookies”.

To delete cookies already stored, please refer to the procedure provided by your operating system (Windows, OS X, etc.).

6. Your rights / Contact

In accordance with the current regulations, you have the right to access, correct, delete your data, and you can also request a restriction of processing. You also have the right to data portability and to withdraw your consent by mail at the following address:

Cray Valley SA,
To the Attention of Mr Jerome Gromada
2 place Jean Millier - La Défense 6 - France

By e-mail at the following address: cray-valley@totalenergies.com.

If you feel, after contacting us, that your rights have not been respected, you can lodge a complaint with the competent supervisory authority.